Apple to roll out new online store for Self Service Repair in 2022

Initially it will be available for the iPhone 12 and iPhone 13 line-ups, and will be followed by Mac computers featuring M1 chips. Self Service Repair will be available early next year in the US and expand to other countries throughout 2022. Jeff Williams, Apple's chief operating officer, said in a statement that creating greater access to Apple's genuine parts would give our customers even more choice if a repair was needed.

Apple will allow its users to complete their own repairs with the help of online store dedicated to parts and tools, the company has announced.

Initially it will be available for the iPhone 12 and iPhone 13 line-ups, and will be followed by Mac computers featuring M1 chips. Self Service Repair will be available early next year in the US and expand to other countries throughout 2022.

Jeff Williams, Apple's chief operating officer, said in a statement that creating greater access to Apple's genuine parts would give our customers even more choice if a repair was needed.

Presently, customers join more than 5,000 Apple Authorized Service Providers (AASPs) and 2,800 Independent Repair Providers (IRP) who have access to these parts, tools, and manuals.

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The initial phase of the programme will focus on the most commonly serviced modules, such as the iPhone display, battery, and camera. The ability for additional repairs will be available later next year.

To ensure a customer can safely perform a repair, it's important they first review the Repair Manual. Then a customer will place an order for the Apple genuine parts and tools using the Apple Self Service Repair online store.

Following the repair, customers who return their used part for recycling will receive credit toward their purchase.

The new store will offer more than 200 individual parts and tools, enabling customers to complete the most common repairs on iPhone 12 and iPhone 13.

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