Air India has said none of its flights were cancelled on July 19, although the CrowdStrike-Microsoft widespread outage did cause the airline to suffer delays owing to its impact on airport services. An Air India spokesperson said their IT infrastructure was not impacted and all systems were working as usual during this period.
Delhi Airport, however, was hard hit, with over 400 flights delayed and more than 50 cancellations reported, data from flightradar24 showed. Low-cost carrier IndiGo also reported delays and cancellations, forcing the opening of 'war rooms' at four major airports—including Delhi—to monitor operations.
Other airlines including Akasa Air and SpiceJet also stated that it was an outage of Microsoft Windows causing disruption in their flight operations.
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