IT e-filing portal now live after emergency maintenance: Infosys

Infosys, the developer of the portal, informed about the development through a tweet. The tweet came after the Finance Ministry summoned the CEO of the software major over the continuing glitches in the portal. "The emergency maintenance of the @IncomeTaxIndia portal has concluded and the portal is live. We regret any inconvenience caused to taxpayers," the company said in a tweet late on Sunday evening.

The income tax e-filing portal is now live after remaining unavailable for around two days.

Infosys, the developer of the portal, informed about the development through a tweet. The tweet came after the Finance Ministry summoned the CEO of the software major over the continuing glitches in the portal.

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"The emergency maintenance of the @IncomeTaxIndia portal has concluded and the portal is live. We regret any inconvenience caused to taxpayers," the company said in a tweet late on Sunday evening.

The update from the company came after the Ministry of Finance summoned Infosys MD and CEO, Salil Parekh on Monday over the persistent glitches.

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Parekh has been summoned to explain to the Finance Minister the reason for the persistent glitches in the portal.

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"Ministry of Finance has summoned Sh Salil Parekh, MD & CEO @Infosys on 23/08/2021 to explain to hon'ble FM as to why even after 2.5 months since launch of new e-filing portal, glitches in the portal have not been resolved. In fact, since 21/08/2021 the portal itself is not available," the Income Tax department said in a tweet on Sunday.

The new income tax e-filing portal developed by Infosys was launched on June 7 in a bid to ease the tax filing process and expedite the refund issue.

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However, taxpayers have been facing several problems in using the portal since its inception.

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In July, the Union Finance Ministry asked the Institute of Chartered Accountants of India (ICAI) to constitute a seven-member task force to look into the technical issues facing the new Income Tax e-filing portal developed by Infosys.

In line with the directive, the ICAI constituted a team to analyse the issues.

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During the recent Monsoon Session of Parliament, Minister of State for Finance Pankaj Chaudhary said in a written reply to the Lok Sabha that Infosys has been paid a total of Rs 164.5 crore under the project.

He had said the government launched the new income tax e-filing portal as part of the Integrated E-filing and Centralised Processing Centre 2.0 Project.

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