Narayana Murthy, the visionary behind Infosys, emphasized the pivotal role of trust and respect in business success and profitability during his recent visit to Vietnam. Engaging in discussions with Truong Gia Binh, Chairman of Vietnamese IT firm FPT, Murthy delved into various aspects of thriving businesses and Vietnam's potential for development.
Reflecting on Infosys' enduring journey, Murthy highlighted the company's steadfast commitment to earning respect over merely chasing profits since its inception. He articulated a clear goal of making Infosys the most esteemed company in India, emphasizing that respect from customers not only translates into profitability but also attracts top talent. According to Murthy, long-term investment in businesses necessitates the cultivation of trust and respect.
“Respect from customers translates to profitability and attracts top talent…If you want to invest in the long term, businesses need to achieve this,” Murthy said.
Murthy also shed light on a common practice among successful business leaders worldwide, wherein up to 75% of shares are allocated to junior employees—a practice Infosys also embraces. Furthermore, he stressed the importance of employees themselves respecting and safeguarding the company's assets, advocating for conducive conditions to retain talent in the long run.
In Murthy's perspective, while financial incentives are significant, acknowledgment of employees' abilities and respect for their contributions are paramount. Expressing optimism about Vietnam's trajectory, he predicted that Vietnam is poised to emerge as a leading developed nation in Asia, foreseeing accelerated prosperity for its people.
“In my opinion, money is not the most important thing, but human resources want respect and appreciation for their abilities,” he added.
“Vietnam will bring prosperity to its people faster than many other countries in Asia. I have no doubt about your development in the future,” he noted.
During his visit, Murthy had a productive meeting with Vietnamese Prime Minister Pham Minh Chinh, who reiterated India's status as a top priority in Vietnam's foreign policy agenda.
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